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"If you cannot measure it, you cannot improve it” 

-Lord Kelvin


Physicians are financially incentivized to provide higher quality of care to their patients. On the surface, this seems like a good idea. However, there are hundreds of quality metrics and many of the quality metrics that make up physician report cards are not based on good evidence and/or may not matter to patients. These measures are being used by health insurance companies to determine reimbursement.

PC4You proposes a menu of 10 quality measures. Each practice would choose five of these measures, one of which must be based on patient experience and one of which must be based on health equity. The PCPCM measure below is an example of an evidence-based patient experience measure.

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